From Pathway to Senior Customer Communication Executive
Alastair Green joined the Group via the September 2014 Pathway (post-A level) rotation-based scheme, with a view to pursuing a career in marketing. We touched base with him to find out more about his journey from joining the Group on the Pathway programme, to his current role as Senior Customer Communications Executive within IDO Motor & Home.
Tell us more about your experience on the Pathway scheme, and what attracted you to the Group.
I was attracted to BGL because of the opportunities it would give me to move around the business, and ultimately pursue a career in marketing. Whilst on the Pathway I completed several placements in BCS, including stints with the L&D team, Resource Management and Customer Relations teams. These gave me a really good insight into our systems and processes, providing a great grounding in how the business and insurance world works. I then moved over to Business Tech, with my last placement in the Junction marketing team before I was offered a permanent role there.
Have you completed any further studies since graduating from the scheme?
Last June I began studying for the CIM (Chartered Institute of Marketing) Level 4 qualification, which I’m pleased to say I recently passed! I’ve always been encouraged by my line managers to think longer-term, and I received a lot of support whilst studying which really helped; for example in the run up to assignment deadlines my line managers were flexible around my work load in helping me carve out time for study, allowing me to set time aside and work other commitments around it.
What advice would you give to others thinking of starting their career within the Group?
I think what really struck me was how much support you receive, and how much fun you can have at work! Once you get started you realise that we are all just people with the same goals, no matter what stage of your career you’re at, and that if you make a mistake it’s not the end of the world. Own it, learn from it, and then move on from it. I would encourage new staff to try and engage with every opportunity and meet as many new people as you can, potentially you might discover different avenues to where you want to be. Don’t get disheartened if your route isn’t a straightforward one and be prepared to step outside of your comfort zone.
Any highlights from the last five years?
The main stand-out for me is the support the Group gives to the wider community and how we can use time from our working week to play a part in this. I’ve spent time out of the office doing a variety of activities which have helped others. I’ve been part of a team who painted a mural at a local Barnardo’s centre, tidied up the gardens of a dementia resource centre in Peterborough, walked dogs for a stray dog shelter on the outskirts of Peterborough and played a game at London Road (home of Peterborough United FC) in aid of fundraising for a colleague with their work with BuildIt International. Being a POSH fan, scoring at the ground I’d visit most weeks growing up made it stand out more! As I said before it’s been an eye-opener realising that you can have fun whilst also working hard and furthering your career.
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