What's the challenge?
At Compare the Market we’re on a mission to help people take control of their life admin, re-defining the future of price comparison as we go.
Our success relies on building a deeper understanding of our customers and their needs. That’s where you come in.
With the opportunity to own multiple projects, you’ll be managing and delivering impactful research that benefits the lives of millions of consumers.
Your knowledge of UX Research will be vital to us, choosing the most suitable research methods and coming up with new ideas and ways of working to solve customer problems.
As a Senior UX Researcher in your mob we’ll also need you to guide and coach others in UX Research thinking and practices.
You’ll be joining one of our "mobs" - the collective name for a group of meerkats - in a team of research, design, and optimisation. You’ll be working alongside our product teams to make our services simple for our customers.
Our UX Research team are a friendly bunch, so there will be plenty of opportunities for coming together, sharing, and growing here (even remotely!)
And remember, we're not just about form filling - our Research team is working across our mobile app, content, Rewards, and new features that will help reduce the burden of admin on customers.
What will it take?
- Recognised as a go to person and trusted voice in the field of UX Research
- A strong record of delivering insights that influence product, design and wider business decisions
- Storytelling skills to ensure the insights you uncover positively influence decision making (Our team goal is one-part research, two-parts impact)
- Ability to analyse quantitative and qualitative data to deliver actionable insights
- Strong relationship management and external agency management
- Ability to work independently and manage multiple projects simultaneously
- A passion for learning, mentoring and keeping up to date with the latest trends and practices
Why choose us?
You’ll have heard of Compare the Market and the meerkats no doubt – we’re one of the UK’s most loved brands and regularly produce award winning creative. We’re a diverse and talented team of passionate professionals and the opportunities to develop and grow are unrivalled. You’ll be part of something special – helping to keep our customers lives simples.
Founded in 1992, the BGL Group has grown significantly in size and capability. From 30 to 3,000 people globally we are a leading digital distributor of insurance and household financial services.
We’re growing and we are home to such brands as; Les Furets, Compare the Market, Beagle Street, Budget Insurance and Dial Direct. We are trusted by more than 10million customers in the UK alone, with this foundational success we continually grow and invest in our people and their ideas. We enjoy what we do and we have fun doing it!
Diversity and Inclusion
We're a diverse community of dedicated, innovative and talented professionals. With an inclusive and open workplace, we encourage our people to create and share ideas – supporting their growth and celebrating their uniqueness.
We are committed to offering equal chances to you throughout our application process, so if you require any special adjustments to be made please let us know. We’ll work with you to make any appropriate arrangements.
We understand the importance of achieving a healthy lifestyle balance, whether it’s working remotely or flexibly we have an environment where people are empowered to embrace flexible working in a way that works for them and for the business.