Senior Change Delivery Manager

up to £75,000

BGL Group

Full-time
Sunderland
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Challenge. Create. Deliver. Evolve
As part of a new tech team based in Sunderland, you will deliver first class customer propositions to some of the UK’s most iconic brands and businesses. At BGL our customers are at the heart of what we do and our passion is to create great customer experiences.

We’re looking for senior change leaders with an unrivalled enthusiasm for their craft, who work best in a collaborative team environment. We’re passionate about empowering colleagues and do the same with our customers, allowing them to choose and purchase the right product at the right price for them.
 
Your responsibilities:
As part of the senior leadership team, you’ll lead a new set of teams to deliver software programmes focusing on commercial change, regulatory change and new strategic projects, from design through to delivery.
  • Will lead a high performing team to deliver exceptional results
  • Are driving multiple work streams to increase our technology, proposition or operational capability
  • Embed a culture of innovation and customer centricity
  • Collaborate with a wide number of stakeholders to achieve business goals
  • Demonstrate a desire and ability to build on existing experience and knowledge
  • Solve problems and issues based on insight
  • Work under a minimal level of direction to deliver the most appropriate outcome for the customer
What will it take to be successful as a Senior Change Delivery Manager at BGL Tech? 
  • Experience in delivering programmes within a fast paced agile environment
  • Demonstrable experience of design and delivery of propositions,  journey optimisation and software solutions
  • Facilitation of innovation driving business results
  • Understanding of user-centered, solutions architecture and strategic design principles
  • Exceptional communications skills, able to leverage creative and visual techniques to articulate and to explain your thinking
  • Excellent external and internal stakeholder management
  • Leadership and people management
  • Budget management
  • Innovative and enthusiastic
Due to the nature of our exciting expansion, we want to ensure you are inducted fully into our environment. As such, we require flexibility to accommodate working between Peterborough and Sunderland for an interim period as part of your onboarding experience. Details will be discussed throughout the interview process.
 
About us…
We are a leading digital distributor of insurance and household financial services to 9.5 million customers. The Group is organised in two Divisions: Insurance, Distribution and Outsourcing (IDO) and Price Comparison.
IDO provides a range of motor, home and life insurance products in partnership with several of the best-known brands in UK financial services and through own brands Budget Insurance, Dial Direct, Beagle Street and FiftyLife, all supported by state-of-the-art contact centres and digital platforms. 
comparethemarket.com is one of the UK’s leading price comparison sites and LesFurets.com is a leading player in the French market.
With nearly 3,000 colleagues in the UK and Paris, we understand the importance of achieving a healthy lifestyle balance. Whether it’s working from home, flexible hours, part-time or job share, we aim to create an environment where colleagues can feel empowered to build a flexible working culture to cater to both their personal and professional lives in a way that works for them and for the business.
 
We grow because we are… 
AMBITIOUS. We’re obsessed with delivering for our customers. We’re relentless in driving exceptional standards. We act boldly and take personal accountability.
We are CREATIVE. We think differently and disrupt markets to benefit consumers.
We are AUTHENTIC. We’re open, transparent and build trust. We challenge positively. We enjoy what we do and have fun doing it.
We are UNITED. We’re one BGL. We respect, encourage and care for each other. We work, grow and win together. 
 
Awesome stuff you get at BGL Tech
• Breath taking views of the river Wear and the amazing Northern Spire bridge from the office • Subsidised onsite restaurant • Innovation Days • Great work-life balance •Awesome kit for all new starters • Daily free fruit • On site car park • Shops within walking distance of the office • Free Desk Massage • Regular MeetUps and Social evenings • Secure Bike Racks • Kitchen facilities, with free tea and coffee and lots lots more.
 
Opening Date: 07.12.18
Closing Date: 07.01.19
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