Sales & Customer Service Consultant, Peterborough

Competitive Salary

BGL Life

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“We’d like you to join us!”
We have exciting job opportunities within BGL Life!
Do you want to work for a company where delivering a first class experience for both our employees’ and customers’ is at the forefront of the business?
We’ve recently won the gold award for Large Contact Centre of the Year at the European Contact Centre & Customer Service of the Year awards! Our Web Chat team also won the silver award for the Best Multi/Omni-Channel Customer Experience. In addition we’ve been recognised at the National Contact Centre of the Year Awards for our CSR activities and the support our Learning and Development team offers.
So do you want to be part of our award winning contact centre?
About BGL Group
BGL Group is a leading digital distributor of insurance and household financial services to 8.5 million customers. The Group is organised in two divisions: Price Comparison and Insurance Distribution and Outsourcing (IDO).
The Price Comparison division offers customers access to a growing range of car, home insurance and breadth products (including life, travel, energy and pet insurance as well as utilities and money products). is one of the UK’s largest and most-loved price comparison sites and is a leading player in the French market.
In IDO, our partnerships business, Junction, provides car and home insurance through some of the UK’s most well-known brands; Beagle Street and FiftyLife offer simple, fast online life insurance; and our own insurance brands, Budget and Dial Direct offer tailored car, home, life and van insurance products all supported by our state of the art contact centres.
Working for BGL Life
We are BGL Life. We sell life insurance online. We do things a little bit differently – in a marketplace crowded with dinosaurs, we innovate and disrupt. We’re growing at a phenomenal rate and we have the highest customer satisfaction ratings in the industry despite being one of the newest players.
We have an exciting opportunity for Life Insurance Consultants to join our BGL Life team based at our Bretton office, providing you a unique opportunity to sell and support the Life Insurance product over the phone as well as through Webchat, social media and email. 
We operate Monday-Friday 8am-9pm, Saturday 9am-5pm & Sunday 10.00am-3.30pm. You will work on an early and late rotation, including 4 in 12 weekends. 
So do you have the following?
  • Strong Customer & Performance focus
  • Ability to work as part of a team and on your own initiative
  • Self-motivated
  • Good communication skills - Written & Verbal
  • Experience of working in a similar fast paced environment
  • Good attention to detail
  • Adaptable to change
  • Proficient in Outlook, Word and Excel
If this sounds like the role for you, look at what else we offer…
  • A competitive salary starting from £16,782 (including shift allowance). We also recognise our employees’ commitment & performance through our salary package with the opportunity to earn up to £21,782 after three years.
  • Opportunity to earn a monthly bonus from £100 per calendar month
  • Subsidised on site restaurant, free breakfast at weekends & daily free fruit
  • On site Sports Massage & Osteopath treatments and even “at desk” massages!
  • Flexible benefits package
  • Comprehensive induction training programme & career opportunities
  • Opportunities to be involved in CSR, charity and fundraising events
So…if you have exceptional customer service & sales experience, enjoy working as part of a team and thrive in a fast paced environment, then this is the job for you!
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