currently have an opportunity for an Operational Support Analyst to join our
IDO division. As a resilient and knowledgeable individual, you will provide support to the WebOps team, completing key
analytical and administration activities relating to GDPR/DSG, IBMI Security,
System Upgrades/Failovers as well as other business as usual operational tasks.
this role you will work closely with the Senior Process Analysts, ensuring all
administration and project ground work is completed as required and provide
help to devise ongoing system upgrades and failover project plans, working to
ensure resources are arranged to support such plans. Furthermore, you will complete
audit and verification activity relating to GDPR requirements for Business
Technology and other IDO Technical teams, whilst providing support for ongoing
DSG processes as required.
at the BGL group we are passionate about people challenging themselves; building
on their success and growing with us. This role gives you the opportunity to
define & implement effective processes to identify, prioritise and resolve
issues, whilst undertaking systems administration tasks.
will it take to be successful as an Operational Support Analyst?
- Ability to communicate requirements clearly
- Naturally Organised
- Understands the “big picture” approach.
- General understanding of IT
- Target and delivery focused
- Ability to interpret trends/issues within data
- Experience of project planning and delivery in an
- General understanding of GDPR.
- Be tenacious and resilient.
As part of the BGL Group, our IDO (Insurance, Distribution and
Outsourcing) Division are one of the UK’s leading digital distributors of insurance and household financial services. Our customers are at the heart of
everything we do and are ultimately the driving force behind our focus on
innovation. We work with some of the biggest high street and
global brands (O2, Lloyds Banking Group and many more) and we always aim to be
on the top of our game in everything we do.
BGL Group has reached 9.5 million customers
through brands including CompareTheMarket.com, LesFurets.com, Beagle Street,
Budget Insurance & Dial Direct. We make a difference for our customers,
colleagues and communities by working, growing and winning together. We enjoy
what we do and have fun doing it!
We grow because we are…
- We’re obsessive about delivering good outcomes for our customers. We’re
relentless in driving exceptional standards. We act boldly and take personal
- We think differently and disrupt markets to benefit customers. We use
technology to innovate. We try new things, fail fast and apply our learnings.
- We’re open, transparent and build trust. We challenge positively. We enjoy
what we do and have fun doing it.
- We’re one BGL. We respect, encourage and care for each other. We work, grow
and win together
exceptionally diverse community of dedicated, innovative and talented
professionals. With an inclusive and open workplace, we encourage our people to
create and share ideas – supporting their growth and celebrating their
uniqueness. We're proud to be an equal opportunity employer and stand firmly
against discrimination of any kind.