Lead Sales and Service Consultant

Competitive Salary

BGL Life

Open to Flexibility
Peterborough
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“We’d like you to join us!” 

 We have exciting job opportunities within BGL Life!

 Do you have experience of selling? Do you want to work for a company where delivering a first-class experience for both our employees’ and customers’ is at the forefront of the business?

Salary between £24,582 - £25,082 (inclusive of shift allowance)

Up to £500 monthly bonus dependant on performance

 Working for BGL Life

We are BGL Life. We sell life insurance online. We do things a little bit differently – in a marketplace crowded with dinosaurs, we innovate and disrupt. We’re growing at a phenomenal rate and we have the highest customer satisfaction ratings in the industry despite being one of the newest players.

 We have an exciting opportunity for Lead Life Insurance Consultants to join our BGL Life team based at our Bretton Contact Centre, providing you a unique opportunity to sell and support the Life Insurance product over the phone as well as through Webchat, social media and email. 

 Through effective questioning listening our consultants have the ability to understand our customer needs to ensure their requirements are met while delivering a market leading customer experience.

As a Lead Life Consultant, you will take ownership of any past, current or potential issues to ensure our customers are delivered exceptional customer service first time every time

To remain a leading market provider, we also want our Lead Life Consultants to continually improve customer experience and commercial performance through sharing insights into customer feedback, experience and trends

 So, do you have the following?

  • Proven track record of exceptional sales performance
  • Experience of delivering customer excellence in a fast-paced multi-channel environment
  • Self-motivated to deliver against performance targets whilst maintaining quality standards
  • Strong communication skills - Written & Verbal
  • Emotional resilience, rapport building and empathy
  • Ideally experience within the insurance industry
  • Good attention to detail
  • Adaptable to change
  • Proficient in Outlook, Word and Excel

If this sounds like the role for you, look at what else we offer…

We're a diverse community of dedicated, innovative and talented professionals. With an inclusive and open workplace, we encourage our people to create and share ideas – supporting their growth and celebrating their uniqueness.

Alongside this, we have an enhanced 25 days holiday, increasing by a day with each year of service (up to 5 years’ service), volunteer days and the chance to be involved in a variety of charity work and fundraising events, as well as our flexible benefits package to suit our diverse community. This includes the ability to buy and sell annual leave each year, our cycle to work scheme and our unique tech discount, to name a few.

So…if you have exceptional sales & customer service experience, enjoy working as part of a team and thrive in a fast-paced environment, then this is the job for you!

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