From holidays to happy days

We like to make work rewarding, career-enhancing and fun

A highly competitive salary and benefits package is just the start. We also offer a range of initiatives to support your wellbeing along with a huge number of discounts and perks.

We want to give everyone the best opportunity to reach their full potential, and our learning and development programmes give a huge range of options to suit everyone’s aspirations.

Click on one of the buttons below or scroll down to find out more.

Benefits package

Annual leave

25 days a year for most employees, increasing with service to a maximum of 30 the longer you stay. Senior managers start on 30 days a year.

You can ‘buy’ or ‘sell’ up to 3 days once a year.


You contribute 1% of your earnings into the scheme. We contribute 2%. If you choose to increase your contribution to 5%, we will match it. We will also pass on our employer National Insurance savings on your contributions (currently 13.8%) if you choose to contribute via salary sacrifice.

Life assurance

We provide cover for all employees up to the age of 70. It’s worth four times your base salary and you will be covered from the day you start.

General management bonus scheme

If you join us at manager level or above then you will be part of a discretionary bonus scheme. We’ll give you full details on the financial targets and rules of the scheme when you join.

Staff reward scheme

This applies to everyone (outside certain contact centre roles) who isn’t a manager. The reward is worth the equivalent of one week’s salary and will be paid at the discretion of the board.

Travel season ticket loans

You can apply for an annual loan of up to £10,000 which is repayable over 12 months directly from your salary.

Private medical insurance

This is available to all employees at discounted rates. If you are manager level or above, you get company-funded single-level cover.

Permanent health insurance

If you are aged under 65, and unable to work for a period of 26 weeks or more due to illness or injury, you may be eligible to receive up to 75% of your base salary, until you are able to return to work.

Childcare vouchers scheme

As a parent, you can exchange some of your salary for childcare vouchers – this enables you to contribute to the cost of childcare in a tax-efficient way.

Long service awards

We hugely appreciate loyalty and recognise people’s long service from five years onwards. We provide a cash reward to mark 10 and 20 years of employment.

Online discounted shopping

We provide free access to an online portal which offers you hundreds of discounts at well-known national and local companies, across a wide range of fashion, technology, holiday and leisure categories.

Local employee discounts

As part of our remit to support local or independent businesses wherever possible, we offer discounts at some local retailers and service providers such as hairdressers and restaurants.

Discounted insurance with BGL

Depending on the policy and prevailing market conditions, you may be entitled to a discount on any of our insurance products. Specifically, if you buy a policy through our staff comparethemarket portal, you get £20 cashback and there’s also 20% off life policies at Beagle Street.

Other voluntary benefits

There are numerous other benefits that you may choose to take up at some point too such as discounted RAC membership, Timpson discount card, legal & conveyancing fees at Minster Law and car & van rental.

Learning and development

Grow with us

Every day is a development day


We want to work in a place where we can manage our own careers and where there’s always some interesting and new way for us to approach our own development. So our Learning & Development team works hard to provide a wide range of relevant development opportunities across the Group to support our customers, our people and our growing business.

Everyone must attend induction training at BGL, as we believe how you go about things is as important as what you do. Learning about our culture, our values and where we are going is an important part of working at BGL. We want everyone who works with us to excel in their role – it’s not just important for people’s careers, it’s good for our customers and our business too.

There are many opportunities for role-specific development. These range from the essential skills to provide a great customer experience; to career progression through Apprentice schemes, Student and Graduate development programmes; formal ‘in house’ opportunities and financial support to complete professional qualifications.


Mi Wellbeing programme

Comprehensive employee health and wellbeing programme. Initiatives include subsidised osteopathy and sports massage services and individual checks on health issues such as blood pressure, cholesterol and weight, as well as free eye tests. Other elements within the Wellbeing programme include:

Employee assistance programme

Free, confidential advice and information phone line run by an external provider for BGL employees. You can also get up to four sessions of face-to-face counselling if required.

Hospital and dental cash plan

Insurance for dental, optical, consultation, health screening and complementary therapy for a small weekly cost.

Best Doctors

Free, non-taxable service that helps you get a second opinion if you or a family member has been diagnosed with a serious medical condition. Also provides advice on the best place to go for treatment and how to organise it.

Subsidised gym

We have a state-of-the-art gym facility at our head office campus. Local gym discounts are also available for employees at all our sites.


Fun and freebies

Onsite refreshments

Including free fruit, tea, coffee and water. Most sites also have subsidised restaurants and cafes.

Annual Family Fun Day

Every year we host fun days for all our people and for their family and friends. It’s our way of saying thank you for all their help and support. The fun days are huge free outdoor events. In the past they have included fairground rides, laser clay shooting and quad bikes, as well as entertainers and food and drink tents.

Awards Ball

Hugely popular formal awards ceremony, open to all employees. It’s a lavish event with a champagne reception, dinner and full entertainment. Awards are presented for Outstanding Contribution and in categories corresponding to each of our company values

FAB Draw

Free draw for employees on the third Friday of every month. Prizes range from iPads to holidays.

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